PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING THIS WEBSITE AND/OR THE MOBILE APP.

These Terms of Use govern your access and use of this Website and/or Mobile App (collectively referred to as the “Site”) and the services provided on the Site (the “Services”). The Site is operated by One Health.

These Terms constitute a legal agreement between you (“you”) and One Health regarding your use of the Site. If you do not agree, do not use the Site.

By browsing, downloading, or otherwise using the Site, you acknowledge that you have read, understood, and agreed to these Terms of Use.

No Medical Advice / Medical Disclaimer

The content on the Site is provided for general informational purposes only and is not intended as medical advice, diagnosis, or treatment.

Use of the Site does not create a physician–patient or provider–patient relationship.

Always seek the advice of a qualified healthcare professional regarding any medical condition or treatment.

If you are experiencing a medical emergency, call 911 immediately.

Purpose

The information contained on the Site is provided as a public service by One Health for informational and educational purposes only.

No information on the Site should be used as personal medical advice, diagnosis, or treatment. Always consult a healthcare provider before acting on any information provided.

To schedule an appointment with a One Health Provider, please call 1-One Health.

Prohibited Activities

• No unlawful, threatening, fraudulent, defamatory, obscene, or abusive content.
• No illegal or unethical activities.
• No spam or unauthorized transmission of copyrighted materials.
• No hacking or unauthorized access attempts.

Code of Conduct

• No harassment, threats, or stalking behavior.
• No unauthorized use of another user’s account.
• No copying, modifying, or distributing Site content.
• No reverse engineering or decompiling.
• No attempts to breach security or overload systems.
• No use of automated bots, crawlers, or scraping tools.
• No framing or deep-linking to internal pages.

Privacy and HIPAA

Your use of the Site is subject to our Privacy Policy and Notice of Privacy Practices in compliance with HIPAA and Illinois Personal Information Protection Act.

If using a patient portal, submitted information may become part of your medical record.

Use of Data

The Site uses cookies and similar technologies to enhance user experience.

Collected data may include device information, system usage, location data, preferences, and search queries.

Blocking cookies may limit Site functionality.

Using and Sharing Your Information

The Site may collect contact information to provide relevant communications.

Your information will be processed in accordance with the Privacy Policy.

Children

The Site is intended for individuals aged 13 or older.

We do not knowingly collect personal information from children under 12.

Consent to Electronic Communication

You consent to receive electronic communications via email or posted notices on the Site.

You may unsubscribe at any time using the unsubscribe link.

Mobile Messaging Terms

By providing your mobile number, you agree to receive SMS/MMS messages.

You may opt out by replying “STOP”. Standard carrier charges may apply.

Third Party Links and Services

The Site may contain links to third-party websites for informational purposes only.

We are not responsible for third-party content or services.

Copyrights and Trademarks

All trademarks, logos, and content are protected under U.S. copyright law.

Unauthorized reproduction or distribution is prohibited.

Disclaimer

The Site and Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind.

We do not guarantee uninterrupted service or error-free operation.

Limitation of Liability

Your use of the Site is at your own risk.

In no event shall One Health be liable for any direct, indirect, incidental, or consequential damages arising from use of the Site.

Release

You release One Health from liability related to third-party disputes arising from use of the Site.

Indemnity

You agree to indemnify and hold harmless One Health from any claims resulting from your use of the Site or breach of these Terms.

Dispute Resolution

All disputes (excluding healthcare services disputes) are subject to binding arbitration under JAMS rules.

Class action lawsuits are waived.

Venue: DuPage County, Illinois.

Governing Law

These Terms are governed by the laws of the State of Illinois and the Federal Arbitration Act.

Contact Information

One Health
2020 Calamos Court, Second Floor
Naperville, IL 60 One Health